Lodestar


At Lodestar Freight Solutions Inc., we take each piece of business – whether it’s a shipment within Canada or a shipment to California or Mexico, very personally. It begins with a face to face discussion where we gather details about you, your needs and what is important to you when you are choosing your freight broker. We identify key issues about your organization, responsibilities and the values of the company. Throughout this process, we work directly with you to deliver the experience and guarantee to give you the highest quality performance. We have the talent, the determination, and the experience.

Specialization

At Lodestar Freight Solutions Inc., we specialize in point to point transportation services across Canada, the United States and Mexico. We have strived over 15 years to develop our relationships to continue to build a successful client and carrier partnership that is second to none.

Service Excellence

We understand the process and commitment in selecting a broker. Our process gives us vital insight into your company. Our company provides you with the customer service excellence that you can count on every day.

Partnerships

We create ongoing win-win partnerships with our customers.

Our Higher Purpose Statement

With great courage, integrity, and love – we embrace our responsibility to co-create a world where each of us, our communities and our planet can flourish. All the while, celebrating the sheer joy of providing Transportation Solutions for our customers.

Our customers are the most important stakeholder in our business. Therefore, we go to extraordinary lengths to ensure that our customers are happy. We want to meet or exceed their expectations on every shipment they place with us. We know that by doing so we turn customers into partners with Lodestar Freight Solutions Inc. We guarantee our customers 100% Customer Service Excellence, after all we are only as good as you say we are.

Outstanding customer service is a result of all of our team members skill and enthusiasm in partnering with our customers. Each of us has an in-depth knowledge and a level of excitement about their company – Our company Lodestar Freight Solutions Inc. We nurture a high standard of a business relationship with our team but also a personal one. This is our beliefs

  • Customers are the lifeblood of our business and we are interdependent on each other.
  • Customers are the primary motivation for our work — they are not an interruption of our work.
  • Customers are people who bring us their wants and desires and our primary objective is to satisfy them as best we can — they are not people to argue or match wits with.
  • Customers are fellow human beings with feelings and emotions like our own; they are equals to be treated with courtesy and respect at all times.
  • We continually experiment and innovate in order to raise our standards. We create an environment that is inviting, fun, unique, informal, comfortable, attractive, nurturing and educational. Everyone is Welcome.

Our success is also dependent upon the collective energy and intelligence of all our team members. No matter how long a person has worked or plans to work with us, each and every team member is a valued contributor.

Achieving unity of vision about the future of our company, and building trust between each of us at Lodestar Freight Solutions Inc. is a goal of Lodestar Freight Solutions Inc. At the same time, diversity and individual differences are recognized and honored. We aim to cultivate a strong sense of community and dedication to the company. We also realize how important leisure time, family, and community involvement outside of work is for a rich, meaningful and balanced life. We must remember that we are not “Make your life Work.”

We strive to build positive and healthy relationships among team members. “Us versus them” thinking has no place in our company. We believe that the best way to do this is to encourage participation and involvement at all levels.

Our Declaration of Interdependence

Lodestar Freight Solutions is a dynamic leader in the Load Broker Industry. We are a driven company that aims to set the standards of excellence for our customers. We are building a business in which high standards permeate all aspects of our company. Customer Service Excellence is a state of mind at Lodestar Freight Solutions Inc.

What we stand for

Integrity

Integrity in all business dealings. Our supplier partners are our allies in serving the interests of our other stakeholders in bringing to market the safest and highest quality products available. We treat them with respect, fairness, and integrity at all times and expect the same in return. We seek supplier partnerships that share our concern for social responsibility and the environment.

Honesty

We are committed to honesty, and our partners deserve it. As the saying goes, “Tell a lie once, and all your truths become questionable.” We provide honest consultations that are in the best interest of your transportation needs, not our pockets.

Clear Communication

We strive for timeliness and clarity in communicating with our suppliers and we expect the same in return. Listening is paramount to effective and clear communication, and we listen, wholeheartedly.

  • SCAC code: LFSF
  • MC #: 697544-B
  • Insurance: Contingent Load Brokers Cargo Liability policy # FF-105204
  • Commercial General Liability policy #AIMI-1499
  • Non-Owned Auto policy #RCF 032460925