Lodestar Freight Solutions is a dynamic leader in the Load Broker Industry. We are a driven company that aims to set the standards of excellence for our customers. We are building a business in which high standards permeate all aspects of our company. Customer Service Excellence is a state of mind at Lodestar Freight Solutions Inc.
With great courage, integrity and love – we embrace our responsibility to co-create a world where each of us, our communities and our planet can flourish. All the while, celebrating the sheer joy of providing Transportation Solutions for our customers.
Our customers are the most important stakeholder in our business. Therefore, we go to extraordinary lengths to ensure that our customers are happy. We want to meet or exceed their expectations on every shipment they place with us. We know that by doing so we turn customers into partners with Lodestar Freight Solutions Inc.
We guarantee our customers 100% Customer Service Excellence, after all we are only as good as you say we are.
Outstanding customer service is a result of all of our team members skill and enthusiasm in partnering with our customers. Each of us has an in-depth knowledge and a level of excitement about their company – Our company Lodestar Freight Solutions Inc. We nurture a high standard of a business relationship with our team but also a personal one. This is our beliefs; Customers are the lifeblood of our business and we are interdependent on each other. Customers are the primary motivation for our work — they are not an interruption of our work.